Quality audit program


















Years of on-the-job experience in one or more of the areas of the Certified Quality Auditor Body of Knowledge. This may or may not include management or supervisory positions. Candidates who have completed a degree from a college, university or technical school will have part of the eight-year experience requirement waived, as follows only one of these waivers may be claimed :.

Review a list of references that provide the basis for the exam questions. These items give you a better idea of the material covered in the exam. ASQ offers many books and training opportunities to help you prepare. Includes simulated timed exam and review modes. The handbook can be used during your open-book exam!

Each certification candidate is required to pass an examination that consists of multiple-choice questions that measure comprehension of the Body of Knowledge. Computer Delivered - The CQA examination is a one-part, multiple choice question exam and is offered in English only. Total appointment time is five-and-a-half-hours, exam time is 5 hours and 18 minutes. Paper and Pencil - The CQA examination is a one-part, multiple choice question, five-hour exam and is offered in English only.

All examinations are open book. Each participant must bring his or her own reference materials. Use of reference materials and calculators is explained in the FAQs. The CQA examinations will continue to present a number of case studies. Each case study will include a brief scenario outlining critical details about an audit situation. In addition, each case study will be supported by related audit documents. Although the questions related to these cases will use the same four-choice answer format as the rest of the test, the use of scenario details and sample documents will allow the candidates to apply their critical thinking skills in evaluating realistic situations and accompanying documents, memos, etc.

For more information about examination delivery options, including online, remote proctored examination, please visit the computer-based testing page. If taking the exam CBT you will get your result immediately after submitting the exam. Within business days you will receive an email confirming the result. ASQ will mail your hardcopy certificate.

ASQ communicates exam results for exams with updated or new Bodies of Knowledge pilot exams within five weeks. If you do not pass your CBT exam you will receive a summary of your performance via email within business days from your initial exam.

For 2 years from your previous attempt you can apply at a significantly reduced "retake rate". For more information about internal audit programs, please don't hesitate to contact a MasterControl representative. MasterControl Inc. To learn more about MasterControl's software systems, please contact a MasterControl representative. Industries Integrated software solutions for a variety of industries.

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Events Explore the upcoming events. Masters Summit Learn about the upcoming industry event. The proces s audit is also concerned with the validity and overall reliability of the process itself.

For example, is the process consistently producing accept-able results? Do non-value added steps exist in the process? Are processes current in terms of meeting the existing and future requirements of key customer s?

Bear in mind the process audit has two active modes of operation — appraisal and analysis. While in the appraisal mode, keep this question in the front of your mind: are personnel involved in the production process per-forming in accordance with company manufacturing process plans, procedures, work instructions, workmanship standards, etc.?

In the analysis mode, on the other hand, question the procedures, work instructions, and so forth, used in support of t he process es being audited — are they helpful or detrimental?

Thorough or sketchy? Does duplication of effort exist between sub-functions? Are any non-value added steps apparent? Does the overall process complement the expressed or implied quality objectiv es of the organization: short-term customer satisfaction, long-term repeat business, continued profitability and growth? The word "audit" in product audit is somewhat of a misnomer. Actually, a product "audit" is a detailed inspection of a f inished product performed prior to delivering the product to the customer.

It is a test of both attribute and vari-able data i. Results of product audits often provide interesting bi ts of information regarding the reliability and effectiveness of the overall quality system. Product audits are usually accomplished for one or more of the following reasons:. During a compliance audit, the auditor examines the written procedures, work instructions, contractual obligations, etc. In essence, it i s a "say what you do — do what you say" type of audit. Specifically, the compliance audit centers on comparing and contrasting written source documentation usually the contract to ob jective evidence in an attempt to prove or disprove compliance with that source documentation.

A first party audit is usually performed by the company or a department within the company upon itself. It is an audit of those portions of the quality assurance program that are "retained under its direct control and within its organizational structure. However, employees within the department itself may also conduct an assessment similar to a first party audit.

In such an instance, this "audit" is generally referred to as a "self assessment. The purpose of a self assessment is to monit or and analyze key intradepartmental processes which, if left unattended, have the potential to degenerate and negatively affect product quality, safety and overall system integrity. These monitoring and analyzing responsibilities lie directly with those m ost affected by departmental processes — the employees assigned to the respective departments under examination.

If performed properly, first party audits and self assessments:. Unlike the first party audit, a second party audit is an audit of another organization al quality program not under the direct control or within the organizational structure o f the auditing organization.



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