Cant install any programs

I found a screen on Microsoft on how to fixit but I can't see how to get to the fix for Install or remove programs. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse.

Details required :. Cancel Submit. Andre Da Costa Volunteer Moderator. Try running the file again. If this doesn't work, you should try the Program Install and Uninstall troubleshooter , available to download separately from Microsoft. Most of the time, installing an app update even if it's a new major version goes smoothly. But sometimes, having an old version of the program installed can cause issues when you try to install the latest release. This shouldn't erase any of the data you had saved in the app, but you may want to back up any settings or other important info first, just in case.

In some cases, you'll need to uninstall other components to fully remove a program. For instance, Apple's instructions on how to completely uninstall iTunes from Windows will guide you through removing Bonjour and other bits of software. It's a good idea to reboot after uninstalling, then make sure the software in question is truly gone, before reinstalling.

Sometimes, your antivirus or anti-malware software can prevent software from installing on Windows. This can be helpful or a pain, depending on the circumstance. In one case, you may be trying to install a program that's actually malware. When your antivirus detects this, it will hopefully block you from installing that app. But if you've disabled notifications from your antivirus, you might not see this warning.

Try opening your security suite and checking for recent alerts to find out if this is the case. If you suspect that a program you want to install contains malware, you should scan it with an online virus scanner.

Avoid installing anything that's infected, of course. If it's a tool you once trusted, it's possible that the app has been hijacked, or that you downloaded a bad copy from a shady website. However, your antivirus can also become overzealous.

It may prevent legitimate programs from accessing necessary folders when they try to install Malwarebytes Premium has been known to do this. If this is the case, you'll need to temporarily disable your antivirus to let the installation complete. How to do this depends on your installed antivirus—see how to turn off Microsoft Defender if you use the built-in solution.

Most have an option to temporarily suspend protections for a few minutes so you can install as necessary. Just make sure you trust the software before doing this!

Some programs simply aren't compatible with modern versions of Windows. Apps made for Windows 7 that were abandoned years ago, for example, were probably never updated to work on Windows Microsoft Business. Microsoft Enterprise. Browse All Community Hubs. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Show only Search instead for.

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